Writing on cio.com.au, Optus Business acting managing director Rob Parcell cited research from his company showing that organisations are using the communications tools to boost their businesses' competitiveness.
"UC&C provides both an effective and efficient framework for evolving business communication - particularly for organisations with multiple locations and remote workers," he commented.
Mr Parcell also said that the different elements of UC&C have already developed a good reputation in the business community and this has helped to bolster the popularity of the platform.
In addition, the expert wrote that tools such as instant messaging, mobile devices, unified messaging and video conferencing are seeing a surge among enterprises and governmental organisations as they seek to improve the efficiency of their communications.
Last week, Forrester principal analyst Elizabeth Herrell wrote in the company's blog that 62 per cent of businesses are attracted to UC&C because it allows remote workers to remain connected.
"UC&C provides both an effective and efficient framework for evolving business communication - particularly for organisations with multiple locations and remote workers," he commented.
Mr Parcell also said that the different elements of UC&C have already developed a good reputation in the business community and this has helped to bolster the popularity of the platform.
In addition, the expert wrote that tools such as instant messaging, mobile devices, unified messaging and video conferencing are seeing a surge among enterprises and governmental organisations as they seek to improve the efficiency of their communications.
Last week, Forrester principal analyst Elizabeth Herrell wrote in the company's blog that 62 per cent of businesses are attracted to UC&C because it allows remote workers to remain connected.
