The EquaTerra Advisor and Business/IT Service Provider Pulse Survey for the first quarter of 2010 claimed that firms seem to be 'slow, deliberate and risk averse' when using outsourcing and third-party services.
According to the research, the second half of last year saw a record 44 per cent growth in new outsourcing deals in the pipeline, but buyers started to exercise caution in the opening three months of 2010 and delay complex projects or ones which require upfront investment.
Stan Lepeak, managing director of global research for EquaTerra, commented: 'Currently more outsourcing deals are stuck in the pipeline as buyers wrestle with uncertainty. They understand the problems and are painstakingly sorting through solutions and weighing options.'
However, the report also claimed that organisations continue to recognise that outsourcing can allow them to reduce their operating costs.
Earlier this month, Ovum senior analyst Patrick O'Brien predicted that more companies will start to turn to IT outsourcing once the economy shows clear signs of recovery.
According to the research, the second half of last year saw a record 44 per cent growth in new outsourcing deals in the pipeline, but buyers started to exercise caution in the opening three months of 2010 and delay complex projects or ones which require upfront investment.
Stan Lepeak, managing director of global research for EquaTerra, commented: 'Currently more outsourcing deals are stuck in the pipeline as buyers wrestle with uncertainty. They understand the problems and are painstakingly sorting through solutions and weighing options.'
However, the report also claimed that organisations continue to recognise that outsourcing can allow them to reduce their operating costs.
Earlier this month, Ovum senior analyst Patrick O'Brien predicted that more companies will start to turn to IT outsourcing once the economy shows clear signs of recovery.
