A study published by professional services firm PricewaterhouseCoopers (PwC) quizzed 514 outsourcing providers in 50 countries about their predictions for the future.
The report showed that companies believe the demand for their services is expected to grow in areas such as IT, business process management and contact centres and are adding staff to meet the expected need.
In addition, the research claimed that there has been an increase in the popularity of near-sourcing, or using providers which are based close to them.
Dr Charles Aird, managing director of PwC, commented: 'Growing competition has transformed the outsourcing industry into a global race for market share.'
Last year's Advisor and Business/IT Service Provider Pulse Survey from EquaTerra revealed that 75 per cent of IT outsourcing providers experienced growth in the new deal pipeline.
The report showed that companies believe the demand for their services is expected to grow in areas such as IT, business process management and contact centres and are adding staff to meet the expected need.
In addition, the research claimed that there has been an increase in the popularity of near-sourcing, or using providers which are based close to them.
Dr Charles Aird, managing director of PwC, commented: 'Growing competition has transformed the outsourcing industry into a global race for market share.'
Last year's Advisor and Business/IT Service Provider Pulse Survey from EquaTerra revealed that 75 per cent of IT outsourcing providers experienced growth in the new deal pipeline.
