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Firms 'must protect themselves from social media risks'

Companies that use social media must ensure that they are sufficiently protected against the risks presented by unscrupulous users, an expert has warned.

Amanda Grady, principle analyst at Symantec's anti-spam division, has warned that many web users receive emails pretending to be from a trusted source that are used to steal security details, highlighting the importance of having an adequate IT security division.

She says that the crucial thing is for companies to tell staff about the risks of responding to an email.

Hovering over a link can reveal the destination, which could be a good way of determining whether a communication is genuine.

Ms Grady says: 'It's always good to verify the website independently, so instead of clicking on the link in your email go to your browser and instead type in the link to the website you want to visit.'

Cisco recently reported that scammers are increasingly tricking users to download software by setting up fake anti-virus websites.

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