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Firms 'realising benefits of SOA and BPM'

More companies are making use of business process management (BPA) and service-oriented architecture (SOA), which could create IT job opportunities.

Joe McKendrick, an information technology specialist, said that the two strategies have traditionally been deployed separately but an increasing number of firms are realising the benefits of implementing them together.

'From an SOA perspective, there's recognition that its very purpose is to better facilitate business processes. From a BPM perspective, there's recognition that processes need to be supported in a service-oriented way,' he explained.

Mr McKendrick added that 2009 has seen companies cut back on their SOA investment because of the recession, but said many are starting to realise that using the approach can result in greater efficiency and streamlining.

Recent research from O2 found 65 per cent of small companies believe that investment in technology has boosted their performance during the recession, while two-thirds plan to maintain their IT expenditure at its current level in the next year.

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